Refund Policy

Cancellations & Changes 

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Ariston Coach Inc understands that cancellations are sometimes necessary and unavoidable. Unless otherwise agreed to or provided in writing, the following applies:

For local service in the Chicago metropolitan area, we generally accept cancellations for local trips on sedan & SUV airport transfers without a charge Twenty Four (24) hours or more prior to the scheduled pick-up time and Seventy Two (72) hours or more for 14pax Executive Van Transit vehicle.  

Cancellation notices may vary due to local conditions (i.e. weather), event, vehicle type and market area.

Time changes made with less than the required notice above will still result in additional and possibly full charges.  Example: At 1:30pm a requested change in pick up time from 2:00pm to 4:00pm will result in full charge for the 2:00pm trip and a new charge for the 4:00pm trip.